An efficient global after-sales-service organization is important, not only for big international corporations, but also for small and medium-sized companies. As a result of time difference, geographic distance, language barriers and cultural differences, Chinese customers expect a local service for support.
Due to their limited number of Chinese clients, a local service setup is often not cost effective for small and medium-sized companies; furthermore, recruitment can be difficult.
Swinatech provides an alternative solution by providing professional service support. Our service engineers are experienced in dealing with Chinese clients and in representing the contractor's interest in the best way.